My City Gets Better

Terms of Use

Please read these Terms of Use ("Terms") carefully as they constitute a legally binding agreement between you and BrainBox Network and having its registered office at Sector-30, Gurugram- 1220026 ("BrainBox Network"/"we"/"BrainBox"), in relation to your use of the [CityHall]("the App" or "Website") as offered by BrainBox Network including your usage of the content therein, whether on any mobile or internet connected device or otherwise

By accessing the App and/or by clicking the "I agree" button below, you agree to be bound by these Terms. You hereby represent and warrant to BrainBox Network that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by them. You may not use or continue to use the App unless you agree and comply with them.

This platform is for capturing,reporting and tracking local non-emergency greivances and enquiries related to Municipality. By posting issue you hereby authorized this platform to report this to concerned authorities on your behalf(as per registration details). CityHall will do best to acknowledge and resolve the reported issue. This platform enable seamless/instant communication between citizens and authorities but cannot guarantee the solutions or response from the concerned authority.

While we have made reasonable attempt to facilitate the communcation between Municipality and Citizens, we are not responsible for any errors or omissions, or for the results obtained from the use of or reliance on this information. All information in this App is provided "as is", with no guarantee or commitment of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Any use of the App (including reliance on any of the contents therein) is at your sole risk.

You understand and agree that (a) no representation or warranty is made with respect to the functionality or availability of the App, and that all or any portion(s) of the App may for a variety of reasons be unavailable to you for use either temporarily or permanently without notice (b) the App may be unavailable due to scheduled or emergency maintenance. Brainbox Network reserves the right to prevent or limit access to the App for security, upgrades or other reasonable purposes. BrainBox Network reserves the right to change without notice, at its sole discretion, the performance, functionality and availability of the App.

You shall not do any of the following, nor shall you authorise any third party to do any of the following with respect to the App, including without limitation any of its related technology and databases: (i) access or use any portion except for the agreed purposes (and in particular not to use or access any portion for marketing or advertising purposes); (ii) modify or create any derivative works: (iii) decompile, disassemble, reverse engineer, or otherwise attempt to derive the related source code; (iv)redistribute, encumber, sell, rent, lease, use for service bureau purposes, sublicense or otherwise transfer any related rights; (v) remove or alter any related trademark, logo, copyright or other proprietary notices or (v) share or disclose any confidential or proprietary information (including any such information which is shared with you and is not in the public domain) which is accessed through the App except where mandatorily required by law or regulation.

To the extent that any material you post to the App which contains any personal data, you confirm that you have the authority and applicable consents to disclose such personal data.

We may terminate this agreement, with or without cause, at any time by sending an email to your email address specified in your user profile.(if provided) All terms and condition of these Terms that are intended by their nature to survive termination shall survive termination and remain in full force. Although each party's further rights and obligations cease immediately on termination of this agreement, termination does not affect a party's accrued rights and obligations at the date of termination.

You are not allowed to, and will not, assign or transfer this Agreement without prior written consent of BrainBox. If any provision of this agreement is held to be invalid or void, it will be severed from this agreement and will not affect, impair or invalidate any other provision, and it will be replaced by a provision which comes closest to such severed provision in language and intent without being invalid, void or illegal. If you do not comply with these terms and we do not take action immediately, this doesn't mean that we give up our right to take action in the future.

These Terms are governed byand construed in accordance with the laws of India. By agreeing to the Terms and/or accessing the App, you agree to submit to the sole and exclusive jurisdiction of courts at Gurugram, Haryana.

You can access the latest version of these terms at any time through the Terms of use link. If you continue to use the App after a change is made, your continued use confirms that you accept the change.